Changes & Cancellations
Modify and guidelines of cancelling orders.
Can I cancel my order after placing it?
Yes, customers can cancel their order themselves in their account before the doctor (for prescription medications) or pharmacy (for non-prescription…
Can I modify my order after placing it?
Once an order has been placed, modifications are not possible. If changes are needed, you may need to cancel the…
Can I return my order if I no longer need it?
• Prescription (RX) medications: Cannot be returned under any circumstances due to legal and safety regulations. • Non-prescription products: Returns…
How do I cancel my order?
To cancel your order: 1. Log in to your account. 2. Go to Order History. 3. If the option is…
What happens if my order is declined by the doctor?
If a doctor determines that the requested medication is not suitable for you on medical grounds, you will receive a…
Who do I contact if I need help with cancelling or modifying my order?
If you experience any issues cancelling your order or need assistance, please contact our support team via email or live…
